How do I return an item?
Original sales receipt must accompany returns.
We guarantee the sunglasses for one calendar year after delivery against manufacturing defects.
If after the first year, you wish to repair or purchase a new pair, you may do so at a flat rate of $40.00.
We accept returns for exchange or refund for one calendar year after delivery of the product. At our sole discretion after the one year, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:
• -without showing signs of wear or damage in any way
• -within one calendar year of the delivery date
• -must not be a special order or a custom order
• If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.
Refunds are contingent upon inspection of item(s) once we receive it.
There is a 15% restocking fee for returned items that are not being exchanged and are not damaged.
Customer is responsible for all shipping costs if seller is not at fault.
CS Phone: 508-514-0786